Items Failed Within Manufacturer Warranty Period

If the item you purchased fails within the manufacturer’s warranty period, call us and we will assist in processing the warranty claim. Each manufacturer has a different RMA procedure; we will help process your claim to expedite the process. If a replacement item is sent to you prior to the return and satisfactory inspection and evaluation by DoubleRadius or the product the manufacturer, you will be charged for the replacement. Full credit will be issued completion of the manufacturer’s RMA process. Expedited shipping charges are not covered by this policy and will charged unless covered by the manufacturer’s warranty policy.